Get a Solution
Steps to contact us:
Please contact us immediately at describing the issue in detail, including the return reason, along with your order number and SKU product number. For defective, incorrect or not as described items, please send us a clear picture or video of the problem. Please keep the picture below 2 MB.
|· If our company is responsible for the issue, we will allow a return to our warehouse for a refund and/or an exchange.· Once we receive the item, we will offer compensation or resend for free a replacement at our expense.|
|· If the customer has ordered an incorrect size, product or simply wants to exchange the item, we can also allow a return.· The customer is responsible for the shipping fee for an exchange, and we will refund the original product cost upon receiving the returned item. All shipping fees are non-refundable.|
Simple Returns Process
Our Return Policy makes it easy for you to return your new, unused products for a FULL REFUND. We ask only that you pay for the return shipping. Here’s how easy it is:
1. Simply contact our Customer Service Department within 15 days of receiving your item via our Contact Us Page.